I saw that back then. It was a response to a bunch of hate attacks via Metacritic...
There's a difference between hate attacks and a whole bunch of pissed off customers. Based on the vacating of members on the BoS forum and the BoS player abandonment rate on Steam there are a whole lot of people out there that really don't like BoS.
I don't understand the correlation between hate attacks and dissatisfied angry customers who can't get a refund who are expressing their views. That can be a pretty common phenomenon with any product release that doesn't go over well. Yet is seems to be blasphemy in the minds of BoS supporters in this case.
I worked for a major company, and when we blew a product release we didn't call all the complaints hate attacks. We went back to the drawing board and asked ourselves how could we have gotten it so wrong and tried to fix it or get it right the next time. We viewed it as our fault, not the customer's fault. BoS can't fail because of the customers. It can only fail because of the producers.
Dogfighting is what you do "after" you drop your bombs and blow something up! Can you say "JABO!"
