The real question is why the product isn't satisfying some of the customers. Part is maybe the dev's responsability with some ankward decisions, but another part may also be unrealistic expectation of the customer in the first place.
I've pretty much stayed outa this fray, but I'm so sick of hearing this crap.
It's not unrealistic to expect some semblance of an immersive SP experience. It's not unrealistic to expect graphics options.
I'm so tired of hearing how "it would cost to much" to make a decent SP campaign while freaking modders in their free time are able to do it in a years time for other sims. It's total BS.
And you know what, spend less time on something else then if it's really a financial issue. Who cares how pretty the game is if the gameplay is as shallow as a kiddie pool. So tired of the excuses.