After talking to Thurstmaster customer support and attempting to update the firmware looks like mine is still a brick so I'll be sending it off to be repaired or replaced...
UPDATE....two days later and still no shipping information from them...starting to loose my patients!!! Got in touch with customer service and they said this is a wide spread issue and that is why they haven't sent me any additional information prior to me calling. They said I'd receive the shipping info within 5 minutes...guess we'll see.