How is ED ignoring their customers? You got what you paid for, and you paid for an upgrade version, just like I did. At the time we got the deal as we got BS2 cheaper than people paying the full price... it all evens out...
So it all evens out....only into a multiple install with 2 x serial keys for early adopters compared to a single install and a single key for those that purchased it later. Yeah, it's not the biggest deal in the world...but its also something that can be sorted out by ED in about 3 seconds.
It's hardly an over-reaction lol, it's a simple statement and a question which you chose to ignore which asked why haven't ED offered to replace the two install keys with a single key that will align everyone's install path. ED are ignoring their customers because lots of their customers have already asked about this and why it can't be done. People will continue to ask because there has never been a valid answer.
Back to the original point, why should ED's customers have to pay for the 'privilege' of making the installation of their products more simple? ED know who the upgrade users are, they know how many keys are out there yet they choose to ignore such a simple task that costs them about 1 minute of their time for the entire user base.
It was a suggestion for those that wanted to use steam or having issues with BS1+2 Installing properly.
User can pay $16 to get a full license and wash their hands of the issues, and sell off their BS1/2Upgrade Keys.
I know....but seriously - why should anyone be expected to pay for this? It's as simple as ED issuing a serial key (see comments above)