There's always a lot of bad stuff going on in the world, especially with buying things, planned obsolescence, and inflation, etc., but I recently had a few positive experiences so I thought I'd share. Sorry for it being a bit long...
I recently decided to pick up a used vehicle that had a little more off-road capability than my other vehicles, and ended up buying a used Ford Bronco Sport from a Honda dealership where it had been traded in. It seemed to be in very good condition, and had 14 months and several thousand miles left on the factory powertrain warranty, so I didn't buy any additional coverage, and the dealer made it clear that there was no dealer warranty, and I had to sign an acknowledgement of that situation.
I test drove it multiple times, and drove it 40 miles the day I bought it, all with no issues. Then the very next day, an over-heat warning popped up on my drive to work, and the car went into limp mode, but cleared itself after about a minute and went back to normal and I drove it on to work, planning to contact the dealership when I had the chance. The salesman called me to check in before I had the chance to call them, I told him what happened, and he immediately told me to bring it in. I couldn't make it for a couple of days, and it happened again the morning I had arranged to come in.
All of that sounds negative, but their service took it into their shop and started checking it out as soon as I arrived. They gave me regular updates, and determined that, because they're a Honda dealer, they didn't have enough access to Ford systems to fully work on it. Their chain owns a Ford dealership about 70 miles away, but instead of working with them, they contacted an unrelated Ford franchise across the street, so it's more convenient for me, and made arrangements for them to fix it, with the Honda dealership covering the costs. I think most people would think that the dealership should repair a vehicle they just sold, but these days you never know, and I don't think they had any legal obligation to do so, and I just appreciated all of the effort they've gone to to get it fixed. It is not actually fixed yet, so I guess things could still go bad, but so far I am impressed with their focus on service and support.
And here's another little thing that I think may show the character of the dealership: They have a small shop there where you can buy sodas and things from a cooler, and snacks like chips and nuts to eat while you're waiting. The cafeteria at my work sells cans of soda for $1.60, and bags of chips are $1.20, and that pricing is subsidized by my employer to keep it down. At the dealership, I bought a can of soda and a bag of chips for $1.60 combined, so it looks like they're not jacking up the price on things to cash in on a captive audience while waiting for their vehicles to get serviced.
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Related to that, I plan to go places with this vehicle that often won't have cell service, and that means Google Maps won't work in those areas, so I wanted a vehicle with built-in navigation that doesn't require cell service (yes, I could download some areas in advance, but I'd have to know that there was no service there to know to do it). However, because the selection of vehicles that had the off-road and on-road characteristics that I wanted was not great, I had to get one that didn't have it, and decided I would just get some kind of Garmin device to use in those areas.
Then I remembered I had a Garmin from 2011 that had been sitting in my garage, unused for several years, and decided to check it out. Not only was it still working, but Garmin still supported it, and I was able to download all of the latest maps and data for free. Again, it's just nice to see a company stand by and support their products.